SERVPRO Guide to Water Damage Restoration

7/14/2023 (Permalink)

Water damage can strike unexpectedly, causing significant harm to your home or business. When faced with such a situation, it's crucial to act swiftly and effectively to mitigate the damage. SERVPRO of Monroeville/Evergreen/Brewton understands the urgency and importance of water damage restoration, offering comprehensive services to help restore your property. In this blog, we will explore the key steps involved in water damage restoration and highlight the expertise of SERVPRO in Monroeville, Evergreen, and Brewton.

1. Assessing the Damage:
The first step in water damage restoration is to assess the extent of the damage. Trained professionals from SERVPRO of Monroeville/Evergreen/Brewton will conduct a thorough inspection of the affected area, identifying the source of the water intrusion, and evaluating the overall damage. This assessment will help them develop an effective restoration plan tailored to your specific needs.

2. Removing Standing Water:
To prevent further damage, it's crucial to remove any standing water promptly. SERVPRO's skilled technicians utilize advanced equipment such as pumps, wet vacuums, and industrial-grade dehumidifiers to extract the water efficiently. By employing their expertise and cutting-edge tools, they ensure that no trace of excess moisture remains, reducing the risk of mold growth and structural damage.

3. Drying and Dehumidification:
After extracting the standing water, the affected area needs to be thoroughly dried and dehumidified. SERVPRO technicians employ specialized drying techniques, including air movers and dehumidifiers, to eliminate moisture from surfaces, walls, and hidden spaces. This step is vital to prevent secondary damage and to restore the affected area to its pre-damage condition.

4. Cleaning and Sanitization:
Water damage can often lead to the growth of harmful bacteria and mold. SERVPRO of Monroeville/Evergreen/Brewton takes meticulous care to clean and sanitize the affected area, ensuring a safe and healthy environment. They employ industry-approved cleaning agents and techniques to remove contaminants and restore the cleanliness of your property.

5. Restoration and Reconstruction:
Depending on the severity of the water damage, certain areas of your property may require repairs or reconstruction. SERVPRO's team of professionals possesses the expertise to handle the restoration process, including repairing structural damage, replacing damaged materials, and restoring the aesthetics of your space. Their goal is to return your property to its pre-damage condition, ensuring your peace of mind.


Water damage restoration is a complex process that requires expertise, advanced equipment, and a prompt response. SERVPRO of Monroeville/Evergreen/Brewton offers comprehensive water damage restoration services, utilizing their vast experience and cutting-edge techniques to restore your property efficiently. Whether it's residential or commercial, their team is equipped to handle any scale of water damage, prioritizing your satisfaction and the well-being of your space. Don't hesitate to reach out to SERVPRO of Monroeville/Evergreen/Brewton when faced with water damage. Our restoration professionals are just a call away!

Protect Your Home from Water Damage

12/13/2021 (Permalink)

You can protect your home from water damage in order to avoid costly insurance claims and ruined belongings. Follow these five steps to keep your house well-maintained in preparation for any event.

Locate Your Water Main

The best way to avoid water damage in your home is to locate your water main. If you can't locate the source of the water damage, turning off the water supply to your house will at least prevent more water from leaking in the meantime. 

Check Your Water Pressure

If the water going through your pipes is too highly pressured, it may cause the pipes or hoses to buckle under all of that weight. Contact a local plumber for a checkup of your residential water system to ensure it is holding the pressure it was designed for. You can also get a damage assessment from SERVPRO of Monroeville/Evergreen/Brewton if the water leak has already begun and you need additional assistance locating the source or repairing the damage. 

Maintain All Appliances

Broken appliances and poorly-maintained HVAC units are common reasons why there is water damage in your home. Invest in regular maintenance schedules so you can stay on top of your appliances. Make sure they still function properly. If you see the signs of disrepair, you can get in touch with a SERVPRO representative and schedule a water damage assessment.

Clean Your Gutters

Gutters should be cleaned 1-2 times per year to avoid too much blockage. Leaves, dirt, and other debris gather in the gutters over time and can create cavities for water buildup after a downpour. It’s also important to double-check that your downspouts are facing away from the home so the water can freely escape outside of your house.

Watch Your Water Bill

Some water damage is subtle, and you may not realize that you have damage at all. This can happen when the location of the damage is somewhere such as a crawlspace or your backyard. Keep an eye on your water bill to see if your usage charges skyrocket from one month to the next for no reason. This can be a good indicator that water is leaking somewhere in your home. 

Call SERVPRO of Monroeville/Evergreen/Brewton at (251) 809-1260 at the first sign of water damage in your home. Our technicians offer full damage assessment and restorative solutions for issues big and small.

A Sump Pump Can Help Avoid a Flooded Basement

12/13/2021 (Permalink)

A sump pump can help remove any water that collects in your home’s basement. The sump pump will collect any water that makes its way inside from heavy rains or extra ground water. If the pump fails for whatever reason, any water that collects in the sump basin can eventually overflow into the basement and cause water damage.

Below are 6 tips to ensure that your sump pump is working properly.

1. Confirm the pump is working before a storm. Pour a bucket of water into your sump pump to activate the pump.

1. Clean the inside of your sump out. Some pumps that are not used regularly are more prone to developing sediment. If the lid of your sump pump does not cover the basin some objects may end up in some pump and cause a clog.

1. Install a battery backup system. Install a secondary pump that is battery operated. This is important in the instance of a power outage. The battery backup pump is going to drain the battery when the primary pump does not have electricity, also in the situation where your primary pump is not keeping up with the extra inflow of water.

1. Know what type of sump pump equipment you have. If your sump pump breaks or malfunction you know your model and serial number to quickly purchase any parts to fix your pump.

1. Know how your sump pump operates. Knowing the workings of the system and how it operates will help you troubleshoot and determine any malfunctions allowing you to save money. Also, knowing how it operates will prevent you from being taken advantage of by professionals.

1. Install an alarm system – Installing an alarm will let you know when your sump pump has stopped working.

It is important to either install a battery back-up or an alarm to your sump pump to prevent basement flooding. It will save you money in the long run.

If you experience basement flooding from your sump pump, call the professional team at SERVPRO of Monroeville/Evergreen/Brewton at (251) 809-1260.

Your Dishwasher Can Cause Water Damage

12/10/2021 (Permalink)

The dishwasher is a modern amenity that’s included in almost every household kitchen nowadays. It takes out the stress and hassle of playing paper, rock, scissors to decide whose turn it is to do the dishes. SERVPRO of Monroeville/Evergreen/Brewton has seen its fair share of homes dealing with water damage from this kitchen appliance. It can take homeowners on quite the whirlwind of emotions once they discover a pool of water collecting on the kitchen floor. Here are some tips for preventing water damage from your dishwasher in your home.

Dishwasher Door

The door itself may have loose hinges which could cause water to leak out. You may need to tighten the latch and hinge yourself with a screwdriver. If you’re having any issues, you can always call a professional plumber.

Rubber Seal

The rubber seal around the dishwasher door may have some wear and tear which will cause water to escape. To prevent this, make sure to routinely inspect the rubber seal and replace if needed.

Damaged Hoses

All dishwashers are equipped with two hoses that can be accessed by removing the bottom front access panel. Inspect the hoses for wear and tear. If you notice any moisture collecting in this area, you may need to replace the hoses.

These are the most common causes that homeowners face when they’re dealing with water damage in their kitchen caused by their dishwasher. If you find that a water leak has taken place in your kitchen, here are some steps to take:

1. Shut off the main water supply.
2. Shut off the electricity if need be, especially if water is pooling near outlets or electronic devices.
3. Call a plumber to resolve the dishwasher plumbing situation.
4. Once the plumbing issue is resolved, call SERVPRO of Monroeville/Evergreen/Brewton to notify them of your water damage. We will send our technicians out as quickly as we can.
5. While you’re waiting for SERVPRO to arrive, use towels to soak up as much standing water as you can. The longer you let the water sit, the more damage it can cause.
6. Once SERVPRO arrives, we’ll walk you through the process and begin drying out the area with our fans and dehumidifiers.

If you experience water damage caused by your dishwasher, call the water mitigation professionals at SERVPRO of Monroeville/Evergreen/Brewton at (251) 809-1260.

Water Damage Can Happen Fast

12/10/2021 (Permalink)

When it comes to water damage in your home, time is not on your side.  In most cases the longer the water remains an issue the more at risk your home is for water damage.  Water damage can turn into mold within a few days, especially in warm environments.  Water damage is much easier and less expensive to mitigate before mold starts to grow.

Within a few minutes to a few hours, the water damage starts to spread and can damage flooring, furniture, and other items near the water.  Flooring can start to warp and lift, cloth furniture absorbs the water making it hard to extract, wooden furniture begins to swell, leather fades and stains the flooring, and the moisture/humidity mixes with normal household odors and you now have a stinky house.

 The longer you leave the water damage untreated the more damage your home is at risk for.  Eventually, the flooring and subflooring will be so warped it will not be repairable, if the water is affecting your walls the paint can begin to blister and the drywall will mold, and if left long enough the structural wood will begin to swell, warp, and split apart.  

SERVPRO of Monroeville/Evergreen/Brewton has made its name by performing cleanup and restoration work after water damage. Using advanced extraction techniques, our technicians have the expertise, training, and certificates to help clear away water and mitigate loss. As part of a national franchise, we have access to national resources that ensure our technicians are equipped with the best possible equipment, including Injecta dry systems as well as truck-mounted extractors and desiccant humidifiers. If you notice or suspect water damage, call the water mitigation specialists at SERVPRO of Monroeville/Evergreen/Brewton at (251) 809-1260.

Toilet Maintenance Can Prevent Water Damage

12/9/2021 (Permalink)

The professionals at SERVPRO of Monroeville/Evergreen/Brewton are always ready in the event that you find yourself with water damage due to an overflowing toilet that has flooded any area in your home. However, we know that you are better off to avoid this kind of headache altogether, and following a few tips for proper toilet maintenance can help you to do so.

Do

Clean your toilet regularly. A mild cleaner, such as baking soda, vinegar, or a mild soap will do the job without the risks of harsher chemicals. Cleaning the toilet gives you a more hygienic, better smelling bathroom, while also providing the opportunity to notice any leaks around the toilet.

Check the toilet’s interior mechanisms at least once each six months. Make sure that all parts are in good shape and working properly, that the flapper is sealing completely, and that the fill valve stops at the appropriate water level.

Fix a small leak (or running toilet) immediately. You might not even notice this type of leak if you aren’t looking for it, as it is silent and leaves no puddle. (The leaking water flows into the bowl and down the drain.) This type of leak can run gallons of water through your tank in a day causing a substantial increase in your water bill. To test for this type of leak, place a few drops of food coloring into the toilet tank (above the bowl). Wait half an hour, then check the water in the bowl. If any color shows up in the bowl, the tank is leaking. You can get a flapper kit from the hardware store and replace it yourself, if you are a do-it-yourselfer.

Teach every family member how to properly care for the toilet. Teach them what can be flushed and what cannot, how to avoid clogs by using just the right amount of toilet tissue and no more, and how to keep the toilet clean. Teach these things beginning when a child first starts using the “potty.”

Buy the right kind of toilet paper. Commercials tout the benefits of thick, soft, fluffy paper, but a paper that is built to break down quickly is much easier on your toilet system. This is especially true if you are on a septic system where everything that is flushed must be broken down. But even if you are on a municipal sewer system, using too much of the hard to break down paper can cause clogs in the lines inside your home.

Have a flange plunger handy. For simple clogs, a bucket of hot water and a plunger is often all you need. Just turn off the water at the emergency shutoff valve behind the toilet and use the plunger to dislodge the clog. If the plunger doesn’t work, try an auger.

Don’t

Do not use “drop-in” tablets in your toilet tank for cleaning. These products can cause damage to the rubber flap and other mechanisms, resulting in a leak.

Do not use chemical drain cleaners on a clogged toilet. They can damage fixtures and pipes, kill off the good bacteria in septic systems causing problems in the functioning of the system, are harmful if they come into contact with skin or are inhaled, and are just not something you want to add to your water system.

Do not place a brick in the tank to save water. Newer toilet tanks use 1.6 gallons with each flush. This is the amount that is needed to move waste out of the toilet and through the system. If you have an older tank, consider replacing it. Many new models have two flushing handles, one for liquid waste only and one for solid waste. This type of toilet uses the minimal amount of water needed, while still efficiently moving waste through.

Do not flush anything but human waste and toilet paper down the toilet. Nothing else is designed to break down and safely flow through the system — NOTHING.

If you experience water damage at your home due to a toilet issue, call the professionals at SERVPRO of Monroeville/Evergreen/Brewton at (251) 809-1260. 

What Will Insurance Cover After a Water Damage?

12/9/2021 (Permalink)

Water damage is a common insurance claim among homeowners. If you are about to make a claim on water damage to your home it’s good to know what to expect. However, it is important to note that coverage could be different depending on the situation, insurance carrier, type of coverage, and other factors. There are some items that homeowners generally have an easier time making water damage claims for than others. A few of those common items are listed below.

Problem Areas

There are some losses that homeowners typically run into problems when trying to make a water damage claim to their insurance company. These include losses that resulted from gradual damage. 

What Is Gradual Damage

Gradual damage is anything that happened over the course of a prolonged period, as opposed to an accident, or sudden damage, which happens as the result of one single event.

Will My Insurance Cover My Gradual Damage?

Loss such as leaky ceilings due to plumbing defects, water damage caused by cracks in the foundation, and in some cases, mold, fall under the category of gradual damage. These things are generally not covered by insurance. However, there may be some exceptions. For example, if mold was the result of another claim that was covered under insurance, but was not properly fixed, the insurance company would likely cover it.

Will My Insurance Cover My Water Loss?

On the other hand, if the water damage is sudden and accidental you’ll probably have a much easier time getting covered for the damages. This is the true nature of insurance – to cover accidents. Of course, everything is dependent upon the language of the policy that you purchased, but this is the very nature of insurance: coverage for sudden and accidental loss. A good practice for homeowners is to keep a record of all repairs and transactions for services that are made to your home.

About SERVPRO of Monroeville/Evergreen/Brewton

At SERVPRO of Monroeville/Evergreen/Brewton, we are not only experts at restoring your home as if it never even happened, but we are also experts at dealing with insurance companies. For a stress-free claims process, SERVPRO can help manage the insurance paperwork and process. Contact us today at (251) 809-1260 to learn more about how we can help you through the entire recovery process today!

What is Water Damage Restoration?

6/28/2021 (Permalink)

At SERVPRO of Monroeville/Evergreen/Brewton, our goal is to restore instead of replace whenever possible. Following are the steps we undertake in order to restore your property after a water damage incident.

Water damage restoration entails:

• It is putting someone’s home or business back together after a water damage incident. 
• It is the extra things, like re-laying the carpet, repairing the subfloors, and re-setting the contents. 
• It is restoring items to a preloss (normal) condition, whenever possible. 

Once the structure and contents are dry, our technicians can perform the restoration services. Restoration services are all of the tasks needed to return the site to its normal, preloss condition. During restoration:

• All repairs to structure and contents are completed. 
• Final cleaning is performed. 
• Final inspections are made. 
• All equipment is removed from the job site. 
• All of the customer’s contents are put back in place. 

Restoration may include:

• Cleaning, repairing, or reinstalling floors and floor coverings, such as carpets, carpet pads, hardwood floors, resilient, and non-resilient floors. 
• Removing and resetting contents to install or repair floor coverings. 
• Installing tack strips. 
• Seaming carpet. 
• Repairing or replacing subfloors. 
• Cleaning, replacing, or refinishing structural materials, including walls, plates behind baseboards, ceilings, insulation, framing, and vapor barriers. 
• Cleaning or repairing items in non living areas, including basements, crawl spaces, attics, and storage areas. 
• Cleaning, repairing, or replacing ductwork or other portions of the HVAC system. 
• Inspecting, cleaning, or replacing components of the electrical system, including outlets, switches, light fixtures, and ceiling fans. 
• Cleaning, deodorizing, or replacing window coverings, including blinds and draperies. 
• Cleaning and deodorizing contents. 

If you are in need of water restoration at your home or business, call SERVPRO of Monroeville/Evergreen/Brewton at 251-809-1260!

We Specialize in Flooded Basement Cleanup & Restoration

6/7/2021 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your San Mateo County Home's basement could flood, including:

A blocked or failed sewer lateral pipe
Heavy rain causes surface water to pool around your home
Storm sewer backup
Sanitary sewer backup
Foundation drainage failure
Water supply-line break or hot-water tank failure
And many more
Have Questions about Basement Flooding?
Call Today - 650-794-1000

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of South San Francisco City/ San Bruno and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

We are Available 24 hours/7 days per week
We’re a Preferred Vendor to many National Insurance Companies
We Bill The Insurance Directly – One Less Thing For You To Worry About
Our Technicians are Highly-Trained in Water Restoration Techniques
We use s500 IICRC Restoration Standards
Advanced Inspection and Extraction Equipment

How to Locate Water Leaks in Your Home

6/6/2021 (Permalink)

Water leaks are more than just a nuisance. Undetected leaks — or those that are simply ignored — can eventually lead to costly repair and further water damage due to rot, mold growth from extra moisture, and other extensive damage. Finding and fixing a water leak early on & before it gets out of hand can save you money and avert potential disaster.

The first sign of a hidden leak can be a higher than normal water bill. Once you’ve ruled out that the cause isn’t due to extra water use by house guests or from watering your lawn and garden during the warm-weather months, an undetected leak is the likely culprit.

Did you know that fixing easily corrected household water leaks can save homeowners about 10 percent on their water bills? 

There are a few different ways to check for hidden water leaks. The first tool is your water meter.

In addition to telling the utility company how much water you’ve used, your home’s water meter can also be used to your advantage to find hidden water leaks.

Follow these simple steps to uncover your water leak:

1. Stop using all water inside and outside the house. This includes all the indoor faucets, outdoor faucets, water-using appliances, ice makers, and automatic backflow cleaning in whole-house water filters. Don’t flush the toilet during the test.
2. Locate your water meter. If your meter has a water flow indicator, watch the indicator for movement. This is a small rotating wheel on the meter that can detect even small amounts of water flow. If it moves when you know no one’s using any water, then there’s a leak somewhere in your house.
3. If you don’t have a water flow indicator, record the numbers that appear on the meter. Wait a few hours (remember not to use any water during this time).
4. Check the meter. If the meter reading goes up, it’s an indication of a hidden water leak.

Now that you know you have a leak, the next step is pinpointing its exact location. The following are the most common places for a home water leak to occur.

What is Secondary Water Damage?

6/5/2021 (Permalink)

Here Are A Few Things You Should Know About Secondary Damage

Any time you have water damage in your home, there’s a chance that secondary damage could also pose a risk. From what this damage is to types of damage, including black mold, here are a few things you should know.

1. What It Is

A secondary type of damage is any damage that occurs as a result of damage related to the initial problem. For example, if a pipe breaks the carpet could get soaked. This is a primary damage. However if the soaked carpet is not dried and the sub-floor warps, the damage to the sub-floor would be considered secondary. Secondary damage usually occurs if the initial damage is extremely severe, incorrectly cleaned up, or damage that is not cleaned up in a timely manner.

2. Types of Damage

There are a few types of damage that often fall into the secondary category. These include warped wood, cracking in sheet-rock or plaster, peeling vinyl, cracked tile, water stains, black mold, and high humidity problems as excess water evaporates. If the water damage has created a weakness in the exterior of the home, such as the roof, you may also experience problems from high winds or additional weather.

3. What To Do

If your home has suffered any type of water damage it’s best to contact a water damage restoration service for help with cleanup and repairs. These professionals can act quickly, are trained in the proper cleanup procedures, and have the tools necessary to safely do the job. Correctly handling the situation can help you prevent additional secondary damages.

It’s important to remember that secondary damage happens as a result of water damage. It can include things such as warped flooring or black mold. If you have water damage it’s important to call a restoration service, and make repairs as quickly as possible. Doing so can help you mitigate additional damages to your home.

Heavy Rains Can Lead to Water Damage

6/4/2021 (Permalink)

It does not take a large flood or severe weather to cause water damage to buildings—in fact, any amount of moisture can cause damage.

Heavy rains, defined as a rainfall rate greater than 0.3 inches per hour, are a big culprit of water damage, as they can suss out leaky spots in your home that lighter rain may not affect.

It is important to know where these vulnerabilities lie so that you are able to prevent them and know what to look out for.

How Household Water Damage Can Be a Result of Heavy Rain

Backup of clogged gutters. When gutters are filled with debris and do not allow water to drain effectively, heavy rain can quickly lead to serious pooling of water against your roof. This water can begin to seep into the areas it comes into contact with and cause damages.

Leaks around windows and doors. Any external opening of a home will be sealed when it is constructed, but with age, these storm-proofing measures can grow weaker. Steady rain can work its way into microscopic vulnerabilities in this sealant and lead to leaks.

Poor drainage around the foundation. When water is not able to drain away from the foundation and there is a lot of it, it can begin to seep into even the most resilient of materials such as cinder blocks. Landscaping and proper drainage are great ways to defend against this.

Leaks in and around the roof. Roof leaks are some of the leading causes of water damage to the home, and they can be quite sneaky. Broken shingles or general disrepair can lead to vulnerabilities that steady rainfall can quickly exploit and seep into.

Malfunctioning of a sump pump system. For houses that have a sump pump installed, regular care is important to ensure it is working properly. If it is unable to drain water out of your home, you can wind up with a serious flooding issue.

Leaks around chimneys and skylights. Seals on the roof around chimneys and skylights should be checked often and well-maintained to prevent leaks. As these seals age, they can begin to let in water especially if they become overwhelmed with rain.

If you experience water damage due to heavy rain, call SERVPRO of Monroeville/Evergreen/Brewton at 251-809-1260!

Facts About Sewer Backups

6/3/2021 (Permalink)

Facts About Sewer Backups

When storms bring heavy rain water you may find your business is in danger of sewer backup. Cleaning up the mess can be a tricky process so there are several things you should know.

1. Sewer Water is Classified as Black Water

It’s important to note that all sewer water is classified as black water. This is because any water that may have been highly contaminated by fecal matter, bacteria, fertilizer, and other substances unsafe for human consumption falls into this category. Flood water is categorized in this way as well because it is difficult to determine where the water flow has been.

2. Safety Standards Should Be Followed During Cleanup

Due to its contaminated nature, there are many safety recommendations for dealing with sewer backup. A local flood damage restoration service will already know these regulations and have the appropriate safety gear and cleaners required for the job. For this reason, it’s highly recommended to contact a restoration service if your company has experienced sewage flooding of any type. Appropriate safety gear may include waders, coveralls, masks, gloves, and shoe covers.

3. The Area Will Need To Be Sanitized

One of the main things to be remembered after removing sewer waste from an area is that the space will need to be sanitized. Doing so can help prevent the spread of bacteria or other contaminants that could lead to further problems in the long term if left untreated. Fortunately, your restoration tech will have the appropriate cleaners and equipment to clean the space before repairs begin.

When dealing with sewer backup it’s important to contact a professional who can follow all the safety standards as Sewer water is considered to be black water. It’s also important to remember that after the material has been removed and the area dries, the space will also need to be sanitized before repairs can begin.

If you have a sewage backup at your home or business, call SERVPRO of Monroeville/Evergreen/Brewton at 251-809-1260.

A Rusty Water Heater Can Cause Problems

6/2/2021 (Permalink)

Wet spots on the floor or a rusted tank may signal a problem. If you are having a problem with your water heater, contact a qualified plumbing contractor right away. Once you have called a plumbing contractor, contact SERVPRO of Monroeville/Evergreen/Brewton to provide an inspection utilizing advanced technical equipment.

Upon inspection if damages are determined, SERVPRO of Monroeville/Evergreen/Brewton will address the water damage and provide a full repair service estimate. SERVPRO of Monroeville/Evergreen/Brewton has a 24 hour emergency service team that is highly trained and ready to help you at your home or business.

Contact SERVPRO of Monroeville/Evergreen/Brewton at 251-809-1260 to help save your home or business.

3 Tips for Drying After a Water Burst

11/10/2020 (Permalink)

Tips To Mitigate Water Damage

Having a pipe burst can be an unexpected disaster for any business or commercial space. Bursts that result from extreme cold or any other weather condition can cause extra damage because of the additional considerations they introduce to cleanup efforts. Here are some damage tips to mitigate water damage from a burst pipe as soon as you notice a problem:

1. Remove Objects From Floor Level

You should always ensure that water is no longer flowing from a source before you look into cleaning tips. Any items at floor level are obviously at high risk of suffering harm after a pipe burst. Because electronics present additional risks, these should be removed as a first priority. Furniture, rugs and other objects can be moved to a separate area so that you can assess whether these are salvageable at a later time.

2. Remove Water and Moisture

Water and residual moisture can lead to mold and rot, so it is essential that you remove water from affected surfaces. You can do this either with a mop and some towels or a purpose-designed wet vacuum if you have one. You can find stores that sell drying equipment as well as other water damage tips online.

3. Increase Ventilation and Get Help

In order to remove any remaining moisture from your space, you should ventilate and dehumidify all affected areas. Since doing this thoroughly can be tricky, contacting a water restoration specialist will give your space the best chance of remaining free of harmful mold. Professionals will understand how to react to outdoor weather conditions and may wish to carefully control your building's humidity over a period of time so that it does not increase after a few days.

While having a pipe burst is frustrating, many insurance plans actually cover water cleanup. Check to see what services are covered by your provider and make sure that you understand basic damage tips so you can be ready for any disaster.

Why Do Pipes Burst in the Summer?

6/8/2020 (Permalink)

When you hear about pipes bursting it is assumed it’s because of freezing temperatures, well that is the case most of the time but pipes can be faulty in the summer months as well.  Yes, its highly unlikely extreme temperatures and increased usage can lead the pipes to burst. SERVPRO of Monroeville/Evergreen/Brewton wants our customers to be able to have tips and knowledge to help prevent it from happening!

Extreme Temperatures

With summertime comes less rainfall and harsh heat which can make the land and soil extraordinarily dry.  This makes the soil looser and makes the pipes more susceptible to movement which can lead to breakage. The breakage is more likely to happen on the route of the pipes from the road to your home, rather than inside your home. While you can’t control the weather, you can decrease the amount of water usage during extreme temperatures to alleviate the pressure on your system.

Increased Consumption

Who wants a pipe burst to put a damper on their summer? No one, right?  We know that during the summer months you may have a sprinkler,  a garden,  hanging flowers;  all of which require water.  We are just as big of fans for summertime festivities as our customers and community members, with the increase of consumption can lead to failing pipes if your system hasn’t been updated or recently checked recently.  Another way to minimize the chance of a pipe bursting is to make sure that there isn’t any warping due to the cold weather in winter, to ensure your system can keep up with summer demands.

If any loss is to occur no matter the time of year, SERVPRO of Monroeville/Evergreen/Brewton is here to help and will make it “Like it never even happened.”

Call us at 251-809-1260!

Negative Effects of Pipe Cleaning Products

6/8/2020 (Permalink)

Virtually anyone who has ever owned a home has dealt with the annoyance of backed-up pipes and a clogged drain. These issues can cause water to go down slowly or not at all. For many people, the first thought is to run to the store and pick up a drain-cleaning product. While these may seem effective, you should exercise caution and be aware of the long-term challenges they can create.

What Happens in the Pipes?

The hydrochloric acid in a drain cleaner can eat away at debris inside pipes. The liquid is designed to loosen the blockage, freeing the pipe or drain of the obstacle so water can go down. However, the chemicals can also affect the pipes and drains in the following ways:

• The chemical can sit in the pipes too long.
• The chemical can erode the pipes.
• The chemical can harm the finishes in your bathroom or kitchen.
  
  

Effects on Older Plumbing Systems

If you use these products on older pipes for a clogged drain, the consequences can be even more severe. While the cleaning agents may appear to work effectively, they can also harm the pipes through oxidation.

Effects on Plastic Pipes

If you have plastic pipes in your home, a cleaning product could be even more detrimental. The chemicals can create heat, warping, or damaging the pipes. If you continue to use the products on these pipes, they could break down and require replacement.

Other Outcomes

Drain cleaners can also be harmful to the environment and your septic system. Be aware that breathing in the fumes of these cleaners and touching the liquid can irritate your respiratory system and skin.

The Alternatives

For continual issues with a clogged drain, contact a plumber to inspect your lines. You can also get in touch with a professional sewage cleaning company to safely clear out your system.

Call SERVPRO of Monroeville/Evergreen/Brewton at 251-809-1260!

SERVPRO Water Damage Restoration Services

6/8/2020 (Permalink)

Water damage in your home or business can happen at any time. From a small leak in your roof to a bathtub or toilet overflow to a broken water heater to major flooding from a storm, water can damage your home or business quickly when you least expect it.

When water damage occurs, there are many factors that you must consider to tackle the issue including how much water you are dealing with, the potential for deterioration, and the rate the materials affected will soak up the water.

If water and moisture are left in items such as furniture, carpet, or building materials such as drywall or plaster, mold will begin to develop within a day or so. While metals will rust and corrode, drywall will begin to crumble and wood will begin to swell, split, and eventually rot. The main objective is to get the area affected by the water dry as soon as possible.

For minor water damage, you may be able to take care of the issue yourself. An example of a minor issue would be if your kids decide to get water all over the bathroom floor and you immediately mop it up. Since the potential for mold and structural damage is minimal, you can handle it yourself.

When there is major flooding in your home or business and walls, flooring, and even insulation is saturated, it is time to call upon a professional water damage restoration company. The technicians are experienced at water eradication and will be able to dry out the affected areas much quicker, decreasing the chance for dangerous mold to form and the possibility of damage occurring. The technicians are also aware of electrical hazards, health risks, and other safety hazards so they can remove the water in a safe manner. They also have the specialized equipment such as HEPA air scrubbers and dehumidifiers to remove moisture and odor in the air, leaving your home or business fresh, clean, and dry.

Call SERVPRO of Monroeville/Evergreen/Brewton at 251-809-1260!

Buckled Floors? Call SERVPRO ASAP!

6/8/2020 (Permalink)

What Causes Hardwood Floors to Buckle?

Floor buckling is the most extreme reaction to moisture in a hardwood floor. Buckling occurs when the wood flooring pulls up from the subfloor, lifting several inches in one or more places. Fortunately, this is not a common occurrence.

If caught early, spot repair and replacement may be possible. Once the standing water is removed, several boards can be taken up from the floor so that the air can circulate across and below the floor. When the floor has dried to a more stable moisture level, repairs can usually be made.

What can SERVPRO of Monroeville/Evergreeen/Brewton do?

• Set up floor protection, drying mats and drying equipment
• Wear PPE
• Clean all affected areas
• Content Manipulation, full Pack out and Storage
• Removal of buckled floorboards

Additionally, our Reconstruction Division will be able to replace the flooring for you, professionally. Call SERVPRO of Monroeville/Evergreen/Brewton at 251-809-1260!

Check the Drip Pan on Your HVAC

6/8/2020 (Permalink)

If your home or business has central air conditioning you are probably prone to want to stay inside and stay cool during these hot summer days. And why not! Air conditioning has revolutionized the way we live and the places we can inhabit. But one hazard with a central air handling unit that most home and business owners are not aware of is the overflow of the drip pan, especially when the unit is working in overdrive! Your drip pan is designed to drain out of the building but this small drain line (normally 1" PVC) can easily be clogged just enough to slow down the drain pan and to cause the overflow. The result of this issue is water damage that could go undetected for weeks while causing thousands of dollars in damage. If you experience water damage from an air handler overflow, call SERVPRO of Monroeville/Evergreen/Brewton at 251-809-1260. We can help with all phases of restoration.

Need Help with Water Damage?

6/8/2020 (Permalink)

Extracting Water From Drywall is Not an Easy Task

It is almost inevitable that your home suffers from water damage at some point in time. Homes in the northeast are susceptible to rain, to the routine wear and tear of plumbing and appliances, and even the added stress that a change in temperature can place on the structure of your home. Regardless of the culprit, water can make its way into your home fairly quickly, leaving you in need of water removal services to restore it. When this happens, many homeowners consider forgoing professional advice and applying themselves to the cleanup process. As admirable as this effort is, misinformation can misguide your tactics, compounding the problem and leaving you vulnerable to future complications.

Our  neighbors who need help with water damage can count on SERVPRO for expert advice. Our team holds certifications from the Institute of Inspection, Cleaning, and Restoration Certification (IICRC), where they learn about the intricacies of water removal and the restoration of your home. A call to our 24/7 hotline gives you access to our knowledge and expertise, which we put to work as soon as we arrive at your residence.

An essential aspect of what we do at SERVPRO is understanding the materials present in your home. Their use and composition guide our steps in evaluating the restorability and drying plan for your house. For example, drywall is present in many households, but they are not all the same. The drywall in a bathroom is different from one in a living room, and may require additional drying time. By using specialized moisture meters, we can determine just how extensive the water damage is and plan accordingly. This process also informs us as we evaluate restoration versus replacement and the cost-efficiency involved in this decision. When you choose to handle water extraction without expert advice, you run the risk of leaving hidden damage unattended, which can eventually resurface as mold and further complications.

Water removal is one of the areas of expertise for SERVPRO of Monroeville/Evergreen/Brewton. When you call us at (251) 809-1260, you gain access to a vast amount of technical knowledge that works to protect your home. Our technicians, like you, commit to taking every step toward leaving your home, “Like it never even happened.”

Water Damage Can Be a Nightmare

12/30/2019 (Permalink)

Research shows that every year 250,000 homes are exposed to water damage from bursting pipes.  Floodwaters rising only 6 inches in a 30 x 30-foot room can destroy everything in that room. Getting rid of water from a home is only the first phase of the cleanup process. Water also has to be carefully removed from drenched frames, drywall, wall panels, carpets, and anything else at risk for other more complicated mold and mildew problems. Water damage from bursting pipes, no matter how small and seemingly contained, is always a huge water damage restoration project that should only be done with professional help.  A small broken pipe in the basement can cause a flood of great proportions. Water does even more damage on the higher levels of a home, where it travels across floors and around frames causing damage to everything in its path until it finally reaches a drain point somewhere.

Bursting pipes can result from malfunctioning dishwashers, leaky washing machines and ice-makers, clogged toilets and sinks, faulty appliance hoses, leaky pipe fittings, frozen pipes and gutters, leaking roofs and ice dams, gaping window sills, foundation cracks and unsealed wooden decks.

The most treacherous water damage from bursting pipes takes place when water seeps into wool carpet fibers, paper, wood, bits of flaked-off skin, pet hair and dirt most commonly found in well-vacuumed carpeting.  It is then that water damage becomes a breeder for various types of toxic molds and decomposition. Depending on temperature and environment, molds will develop within a couple of days. Decomposition usually takes a bit longer, but it will develop. The sturdiest of floors can rot right through from the smallest leaks in refrigerators!

For water damage restoration don’t take it all upon yourself to make water damage cleanup in your home a do-it-yourself! Call SERVPRO of Monroeville/Evergreen/Brewton.

We handle water damage restoration from the largest items in your home right down to the smallest because no project is too big or too small.  Our trained Certified Technician Professionals are well-equipped with state-of -the-art cleaning products and equipment making your worst nightmare of a water damage restoration seem like a breeze! We will also put our best efforts forward in restoring time-sensitive documents and refurbishing irreplaceable items that might have been damaged in your flood.  Money should not be a time-consuming object as we will work directly with your insurance company.

Drying a Water Damage

12/29/2019 (Permalink)

Did you know there is actually a science behind the process of drying? Having the knowledge of psychrometrics is essential to restoring a water-damaged structure to its former condition. While your initial reaction may be to grab a few towels to mop up the mess and place a few fans or two around the damaged area, this can actually lead to secondary damages like mold. Our SERVPRO professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any of these secondary damages. If your business suffers a water damage, we will:

• Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
• Measure how much moisture is in wet material and monitor whether the materials are drying properly.
• Speed up Mother Nature by using professional drying equipment. 

What exactly does it mean to help "speed up Mother Nature?" A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material-but only if the air is, indeed, drier. 

The only problem is, nature often takes too long and secondary damages may occur while the building is drying out. 

SERVPRO of Monroeville/Evergreen/Brewton professionals have the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. We also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business. 

It's not only the equipment, but the technology too. SERVPRO has developed DryBook, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met. With DryBook Mobile, you have the ability to know exactly where your property is in the drying process. 

The bottom line? SERVPRO of Monroeville/Evergreen/Brewton professionals have the training and equipment to help make water damage "Like it never even happened." Call us anytime at 251-809-1260!

Black Water

11/10/2019 (Permalink)

Black Water

In the restoration industry, there are three categories of water. As industry professionals, it is our job to determine which category of water each damage has. The most severe category is Category 3 which is also commonly called CAT 3, Black Water or Dirty Water. Category 3 water (Black Water) is highly contaminated water that can cause health effects.

The water is considered category 3 (Black Water) if it meets any of the following criteria. Sources include sewage backup, flooding from rivers or streams, toilet overflow with feces, or stagnant liquid that has begun to support bacterial growth. If Category 1 or Category 2 has been left untreated for more than three days, it is likely that it will develop into Category 3 (Black Water). If your damage is deemed as Category 3, it is likely that many pieces of your property will need to be replaced. Anything porous, such as furniture, carpeting and drywall is grossly contaminated. Category 3 water, although referred to as Black Water or Dirty Water, is not always visually black or dirty. In fact, most times it is completely translucent.

If you are ever faced with damage to your home act fast, find your source, and call the professionals at SERVPRO of Monroeville/Evergreen/Brewton. We will assess the damage and ensure that it is properly mitigated to ensure your safety.

What's the Difference?

7/25/2019 (Permalink)

Lately, there has been flooding all over the United States. If you are unfamiliar with the difference between a flash flood warning, flood warning, and flood advisory; then read below! 

What is the difference between a Flood Watch and a Flood Warning issued by the National Weather Service?

• Flash Flood Warning: Take Action! A Flash Flood Warning is issued when a flash flood is imminent or occurring. If you are in a flood prone area move immediately to high ground. A flash flood is a sudden violent flood that can take from minutes to hours to develop. It is even possible to experience a flash flood in areas not immediately receiving rain.
• Flood Warning: Take Action! A Flood Warning is issued when the hazardous weather event is imminent or already happening. A Flood Warning is issued when flooding is imminent or occurring.
• Flood Watch: Be Prepared! A Flood Watch is issued when conditions are favorable for a specific hazardous weather event to occur. A Flood Watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.
• Flood Advisory: Be Aware! A Flood Advisory is issued when a specific weather event that is forecast to occur may become a nuisance. A Flood Advisory is issued when flooding is not expected to be bad enough to issue a warning. However, it may cause significant inconvenience, and if caution is not exercised, it could lead to situations that may threaten life and/or property.

Information from http://www.floodsafety.noaa.gov/

What to do AFTER a Water Loss

7/25/2019 (Permalink)

Understanding what type of water you are dealing with is critical. 

Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. Gray water is slightly contaminated water; clean water becomes gray water when it is left untreated. Black water is highly contaminated and filled with fungi, bacteria, and chemicals. Black water is usually caused by sewage damage, flooding or any type of natural disaster. Black water should ALWAYS be handled by a trained professional.

Make sure you:

-Shut off the water source if possible or contact someone to do it

-Turn off circuit breakers (if safe) from potential electrical shock. DO NOT enter rooms with standing water.

-Remove excess water by mopping and blotting. Wipe excess water from wood furniture after removing tabletop items. Place aluminum foil or wood blocks between furniture legs and wet carpet.

-Remove and prop up wet upholstery cushions.

-Move any paintings, art, computers, documents, and other items of value to a safe place.

-Do not leave any books, newspapers, or magazines on wet carpet.

-Do not use your household vacuum cleaner since there is potential for electrical shock. 

-Do not turn on ceiling fixtures if the ceiling is wet, and do not enter the room if the ceiling is sagging.

We do Water!

7/10/2019 (Permalink)

SERVPRO of Monroeville/Evergreen/Brewton is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage to your home or business.

We Answer Your Calls Ready to Help
Call Us Today - 251-809-1260

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Monroeville/Evergreen/Brewton has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed to properly care for your home or business.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Monroeville/Evergreen/Brewton

SERVPRO of Monroeville/Evergreen/Brewton specializes in the cleanup and restoration of residential and commercial property after a fire or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What to do until SERVPRO arrives!

12/14/2018 (Permalink)

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

• Shut off the source of the water.

• Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

• Remove as much excess water as possible by mopping and blotting

• Wipe excess water from wood furniture after removing lamps and tabletop items

• Remove and prop up wet upholstery cushions for even drying

• Place aluminum foil or wood blocks between furniture legs and wet carpeting

• Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

• Use wooden clothespins to keep furniture skirting off damp floors

• Hang draperies with coated hangers to avoid contact with wet carpeting or floors

IICRC - Water Damage

12/14/2018 (Permalink)

With temperatures below freezing, water damage becomes a common occurrence as pipes freeze and rupture. Water penetrates into structural cavities creating trapped pockets of saturation. The detection of water in these areas can often only be discovered with sophisticated moisture detection meters. Undetected moisture will continue to cause damage. This damage, at a minimum, will cause odors. Greater damage will surface when materials delaminate, shrink, split and further deteriorate to where costly repairs are required.

More than just removing excess water, IICRC certified restorers have the knowledge and equipment to further dry a home or facility (including substructure materials) completely back to preloss conditions. Through timely response and the careful monitoring of water damage, mold and other health issues can be prevented. If water damage has been present too long, mold will occur.

All IICRC certified professionals have the training and experience to identify moisture sources, evaluate mold growth (visible or suspected), contain damage, remove contamination and dry materials to ensure that mold will not return.

[Information via IICRC.org]